Statement of Policies

Stewart Harris International Inc.

 

1. We endeavour always to act in good faith, and expect the same from anyone we do business with.

2. There are certain costs inherent in doing business that are often written off by the parties as a gesture of ongoing good will, but it requires the agreement of both parties to cause these costs to be ignored.

3. One of these costs is time.  When dealing with a corporation that requires time, such as an appointment “between 12-5” or “between 8-noon”, we acknowledge that we enter into a verbal contract to be available for the whole of that period. We recognize this as a cost of doing business. However, we also recognize that there are 2 parts to that contract, and that the other part is that a representative of the corporation in question will perform the promised function within the time period described. If either they or we fail in our respective agreed duties, compensation may be required. If we lose an hour, day or any other period of time to wasted effort, we expect to be compensated at the following rate: $600.00 per 4 hour segment or portion of same.

4. In an instance where a contract exists, such as a bank account or credit line, we recognize that occasionally a genuine mistake or illegal interference occurs, and we recognize that the time spent in following the agreed procedure as laid out by agents of the Bank or Credit Company is a cost of doing business. We further state that these contracts have an implicit promise from the Company that following the procedures as laid out by the Company Representative will result in the proper legal action being taken. If such action shall not occur after all appropriate actions (as laid out by the Company in question) have been taken, we reserve the right to pursue other remedies and state that any and all time spent performing tasks at the Company’s behest, as well as the time taken to review results and follow up on the situation, will be billed to the Company in question and sought as real costs through the usual channels, up to and including Court Actions. Such amounts will be calculated at a rate of $150.00 (cad) per hour or portion of same. This rate will also be charged to anyone found to be defaming our reputation, and will be billable for the entire amount of time required to counter any damage done by same.

5. When there is a Custom Order or Specific Commission in question, we believe that Both payment and product must be produced as specified in the agreement for same. The exception to this is that no product will be delivered before final payment is received. Custom Orders must be accompanied by 1/2 of the estimated costs, and in the event of any cancellation of the order, no refunds will be produced. In the event that an item is not picked up for any period of time which extends more than 1 week past the agreed time, a storage fee will be charged, which must be paid before the item can be claimed. If an item is left for 3 months past the agreed time without full payment, all deposit money is forfeit and we reserve the right to sell the item at our convenience and for our sole benefit.

We believe that our Business Arrangements with our clients are Confidential in most cases. We will not discuss business terms with anyone but the client affected by such terms. Exceptions to this rule are as follows:

1. We always cooperate fully with duly authorized Peace Officers operating within the scope of their Authority, and We will Always produce such records to defend our good name in the case of Legal Actions or situations of Defamation.

2. All monies outstanding after a contractual due date, or which are owed as stated above for contractual violation will be subject to 18.8% interest per annum, calculated daily until the entire amount including said interest is collected in full.

3. It is our policy to prosecute thieves, cheats and frauds to the full extent of the law both in Criminal and Civil Courts.

4. It is our policy to have the link to these Policies freely available to anyone we do business with. Accordingly, it is referenced on our Business Cards, Contact cards, Contracts, Emails, and Credit related Documents and Files.

 

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